At Framgang (PVT) LTD, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our brand.

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Information We Collect

We may collect the following information when you place an order, create an account, subscribe to our newsletters, or contact us:
• Name
• Email address
• Phone number
• Shipping and billing addresses
• Payment details (processed securely via third-party payment gateways)
• Any additional information you voluntarily provide (e.g., product reviews or feedback)

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How We Use Your Information

Your information is used solely to:
• Process and fulfill your orders
• Communicate with you regarding your purchase or inquiries
• Improve our products and services
• Send you updates, promotions, and relevant news (only if you’ve opted in)

We do not sell, rent, or trade your personal information to third parties.

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Data Protection

We take reasonable precautions to ensure your personal data is protected. All sensitive information (such as payment details) is processed through secure, encrypted connections. Access to personal data is restricted to authorized personnel only.

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Cookies and Tracking

Our website may use cookies to enhance your browsing experience. These cookies help us understand user behavior and improve our services. You can disable cookies through your browser settings at any time.

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Third-Party Services

We may use trusted third-party services (such as payment gateways and courier partners) to operate efficiently. These services will only receive the necessary information required to perform their functions and are obligated to handle your data securely.

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Your Rights

You have the right to:
• Access the personal information we hold about you
• Correct any inaccuracies in your data
• Request deletion of your personal information (subject to legal and operational requirements)

To make such requests, please contact us directly.

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Policy Updates

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with the updated revision date. We encourage you to review this policy periodically.

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Contact Us

If you have any questions or concerns regarding our privacy practices, please feel free to contact us at:

Framgang (PVT) LTD
Email: info@framgang.lk
Phone: +94 11 3 44 9999 | +94 70 3 43 9999